FAQ

About Our Guarantee

Your satisfaction is guaranteed. Our lily stems are packed and shipped within hours of being cut. If you are not completely satisfied we will replace your order. All requests for replacements must be received within 10 days of delivery.

About Lily Bulb Delivery

For information regarding Lily bulbs or to place an order for Lily bulbs please visit our sister website, www.maplecrestbulbs.com 

About Colors Available**

Asiatic Lily Stems are available in:
White
Yellow
Orange
Pink
Mixed Bunch
Growers Choice (We pick the best color available)

Oriental Lily Stems are available in:
White
Pink
Mixed Bunch
Oriental Stargazer (Pink only)
Oriental Casa Blanca (White only)
Growers Choice (We pick the best color available)

Please note: colors and styles will vary depending on the lily variety and time of year

** Occasionally Mother Nature does not cooperate and a particular color may not be available. If this is the case we will have to make substitutions. When ordering please choose a first and second color preference

If you Ordered Monthly Deliveries...

Prices shown for the monthly deliveries will be your total payment. The payment will be divided into equal monthly payments. Your credit card number will be kept on file and debited each month as the orders are shipped out.

If you choose to have your order delivered on a specific date...

Your lily stems will arrive on that date OR the day before (it's hard to control the exact date UPS will deliver your package).  If there is any reason why your lilies may not arrive on your specified delivery date (weather conditions, color availability, etc.) the owners will contact you as soon as possible to determine what other options are available to you.

About Lily Stem Delivery

All lily stems are shipped fresh from our farm to you by air via UPS.

Lily stems are shipped within 24 hours of receiving an order or on a specific date.

Shipment costs vary based on the destination of your shipment within the continental U.S.  Please review the shipping costs in our shop, located under "About Delivery" for more accurate pricing.  The cost of shipping will also be reflected in your checkout cost.

Normal delivery days are: Tuesday through Friday

Due to UPS shipping constraints and our desire to eliminate shipping stress on the lilies, deliveries on Saturday, Sunday and Monday are not possible.

* Overnight Delivery is possible if an order is received by 11 am EST for an additional $15.95

About Ordering

Order Online
Visa, MasterCard, Discover, and American Express are accepted. Your transaction is protected by our secure online order form.

Order by Phone:
Call us Monday through Saturday 7am - 7pm EST.
Toll Free 1-877-GET-LILY (1-877-438-5459)

Order by mail:
Personal checks are accepted, if received 2 weeks prior to shipping date. Print out completed order form, make check payable to Maplecrest Lilies and send to:

Maplecrest Lilies

34 Maplecrest Road
Parsonsfield, Maine 04047

Order by E-mail:
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